Resetting Your Password
Before you start
If you don't have access to the email address on file for your account and need to reset your password, contact us via our support email.
Resetting your password
To reset your password, follow these steps.
- Go to the login screen.
- Select Trouble logging in?.
- Enter your username or email address, and select Send.
If you don't receive the password reset instructions in your email within an hour or two, check your junk or spam folder.