Accessing SMS Logs

Before you start

Here are some things to know before you begin this process.

  • To receive SMS, your account needs to have a Phone Number as a Sender ID. Here’s how to request a Phone Number.
  • You can access your inbound SMS via message logs. The message logs are in CSV (comma-separated value) format.

Accessing logs of received SMS

To access a log of your received SMS messages, follow these steps.

  1. Go to SMS > Message Logs > Received Messages.
  2. Select the recipient number and the date you received the SMS messages.
  3. Click Send to Email. A download link will be sent to your email address shortly.

Accessing logs of sent SMS

To access a log of your sent SMS messages, follow these steps.

  1. Go to SMS > Message Logs > Sent Messages.
  2. Select your Sender ID number and the date you sent the SMS messages.
  3. Click Send to Email. A download link will be sent to your email address shortly.

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